Madden NFL 2016 Online and Head to Head (H2H) Modes Tutorial

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I’m having trouble matching up with other people online. Why can’t I match up in Online Head to Head?
We’ve implemented a new matchmaking system that keeps you competing against people who play similar to you. The initial search finds players with similar play styles. If a comparable player is not found, the search extends to additional players. This can increase the expected matchmaking time.

I’m having trouble joining a game session on Xbox One. How do I accept the invite?
The session creator must first “Add” an opponent to a game session. Once the opponent has accepted the initial invite, the session creator can then send the game session invite. The opponent should receive the invitation via the Xbox One dashboard.

Additionally, players can always join game sessions by pressing (R3) on the main menu to access the Madden Messenger. Selecting the invite through Madden Messenger will launch the player into the game session.

I’m trying to use CoachGlass, but the features don’t seem to be working.
The player must use their Active profile and connect to the same network as their console. If the player does not connect with the Active profile and connect to the same network, certain features will not function correctly.

How can I search for an Unranked Quick Match?
Press the (X) button on Xbox One or the (Square) button on PlayStation 4 on the main Online Head to Head hub to find an Unranked Quick Match session.

Why can’t I see myself on the leaderboards?I’m having trouble matching up with other people online. Why can’t I match up in Online Head to Head?
We’ve implemented a new matchmaking system that keeps you competing against people who play similar to you. The initial search finds players with similar play styles. If a comparable player is not found, the search extends to additional players. This can increase the expected matchmaking time.
I’m having trouble joining a game session on Xbox One. How do I accept the invite?
The session creator must first “Add” an opponent to a game session. Once the opponent has accepted the initial invite, the session creator can then send the game session invite. The opponent should receive the invitation via the Xbox One dashboard.

Additionally, players can always join game sessions by pressing (R3) on the main menu to access the Madden Messenger. Selecting the invite through Madden Messenger will launch the player into the game session.

I’m trying to use CoachGlass, but the features don’t seem to be working.
The player must use their Active profile and connect to the same network as their console. If the player does not connect with the Active profile and connect to the same network, certain features will not function correctly.

How can I search for an Unranked Quick Match?
Press the (X) button on Xbox One or the (Square) button on PlayStation 4 on the main Online Head to Head hub to find an Unranked Quick Match session.

Why can’t I see myself on the leaderboards?
You must achieve a ranking of at least 100,000 to show on the leaderboards. If you’ve achieved a ranking (only the top 100,000 players do), this leaderboard will show where you ranked with 50 people ranked above and below you.

If you’ve played against friends, the friends leaderboard displays how you rank against friends based on the number of Rankings Points each of you earns.

My EA Account is asking me for a code when I first try to play Madden NFL 16. What is this?
EA Accounts are now equipped with a two factor authorization (TFA) system, also known as Login Verification. Login Verification is meant for account security across EA platforms. Upon initial login, you will receive an email to the address you have on file. Input the code within that email to update your EA Account. You can turn Login Verification off by logging into your EA Account at ea.com, clicking on your username, then My Account, and then the Security tab.

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