I Didn't Receive my Cashback from Maya

You are supposed to receive a cashback from Maya and still not receive it?

Here are some possible reasons you haven’t received your cashback voucher or rewards:

• You have exceeded your account limits for the month and cannot receive cashback and rewards until the next calendar month
• Your Maya account is flagged as invalid, duplicate, or blacklisted
• Your Maya account has been flagged for gaming the system to win prizes or earn rewards and benefits

If none of these apply to you, please contact Maya support team:

1. Go to your Profile on the app
2. Tap Get help
3. Scroll to the bottom then tap Chat with us
4. Tap Maya support and Start a new chat
5. Choose a topic
6. Tap No when asked if the article was helpful
7. Tap Raise a ticket or Chat with an agent