I Didn't Receive my Cashback from Maya

admin 19:00
You are supposed to receive a cashback from Maya and still not receive it?

Here are some possible reasons you haven’t received your cashback voucher or rewards:
  • You have exceeded your account limits for the month and cannot receive cashback and rewards until the next calendar month
  • Your Maya account is flagged as invalid, duplicate, or blacklisted
  • Your Maya account has been flagged for gaming the system to win prizes or earn rewards and benefits
If none of these apply to you, please contact Maya support team:
  1. Go to your Profile on the app
  2. Tap Get help
  3. Scroll to the bottom then tap Chat with us
  4. Tap Maya support and Start a new chat
  5. Choose a topic
  6. Tap No when asked if the article was helpful
  7. Tap Raise a ticket or Chat with an agent

 

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