You are supposed to receive a cashback from Maya and still not receive it?
- You have exceeded your account limits for the month and cannot receive cashback and rewards until the next calendar month
- Your Maya account is flagged as invalid, duplicate, or blacklisted
- Your Maya account has been flagged for gaming the system to win prizes or earn rewards and benefits
- Go to your Profile on the app
- Tap Get help
- Scroll to the bottom then tap Chat with us
- Tap Maya support and Start a new chat
- Choose a topic
- Tap No when asked if the article was helpful
- Tap Raise a ticket or Chat with an agent
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