EA have heard reports that some The Sims 4 players are unable to start and play their game and instead receive an error indicating that msvcp120.dll is missing.
If you're unable to launch The Sims 4 and have been told you're missing msvcp120.dll, try downloading and installing the appropriate Visual C++ Redistributable Package for Visual Studio 2013 from Microsoft's Download Center.
Select your language and click the Download button, then choose either vcredist_x64.exe if you're running a 64-bit version of Windows, or vcredist_x86.exeif you have a 32-bit Windows OS.
- If you're not sure what sort of operating system your version of Windows is, right-click on Computer or My Computer and select Properties. UnderSystem you should be able to find 64- or 32-bit Operating System.
- To find out how more about your system, learn how to find your MSInfo, where to read your DXDIAG, and check your network connection with UOTrace--all here on EA Help.
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