If you've received a disconnection notice from Meralco, you can no longer use GCash to pay for your bill. Instead, please pay your overdue balance in any Meralco branch.
Fees and posting of your payment will differ depending on your biller. You may view the full list of Partner Billers and their corresponding fees here.
Please make sure you input the correct information and review the details before making your transaction.
Follow the steps below to pay your bills via GCash:
- On your GCash homepage, tap Bills
- Find and tap to select your biller
- Input the information required by your biller then tap Next
- Confirm the details of your transaction
- Restart the app and check your internet connection
- You can also try troubleshooting common app issues
- Check your wallet balance if you have sufficient funds
- Please check the GCash Help Center if your biller has a system downtime or maintenance
- Check if you have exceeded your GCash transaction limit. If you have reached your limit, you will need to wait until the start of the following month for it to refresh
- If you still can't pay your bill, submit a ticket and include a screenshot of the error message